Yogera is an initiative of working together with citizens and government to reduce corruption, increase transparency and service delivery from public institutions. In our monthly blog, we put together the various complaints that are presented by different people in the various regions.
Here are some of the problems people in local regions face in the health, education, wellbeing sectors coming out this month.
In Bush's District; A parent from Ajukete Primary school that has terrible infrastructure that is not suitable for a quality education for the children, the classrooms have no doors, windows and have no furniture. Sometimes the pupils study in shifts because of inadequate furniture. The toilets of the school are filled up and therefore pupils end up dropping waste in the nearby bushes, this has caused sickness among pupils making them miss out on classes. In addition to these appalling situation, the school has no functional borehole therefore access of clean water is limited. Mark ( Not real name) got Typhoid as a result drinking unsafe water and has been sick on and off. This all shouldn’t be the ideal environment for pupils to study from. Talking to the leaders of the county, they said such situations are out of their hands as funds come straight from the district education officer’s office and if he has not approved then there is nothing that can be done. The people in the community would like for local government to increase the quarterly budget for the education sector such that such can be improved upon. Below are some of the terrible structures of the school.
Here is Tiira Health Centre in Busia District, one of the few health centers that caters for a very big number of people in the district, in my opinion, if one went here when they are ill, they would probably get even more sick because of the environment itself, the hygiene of this health centre is alarming, the hospital is surrounded in bushes, the grass has grown without management doing anything about it, this could be a breeding place for snakes and other animals. The toilets are all filled up and therefore patients use other alternatives The theatre which is supposed to be the operating room is now used as a ward too where people seek treatment and the beds are ram shackled, everything is a mess. Most times there is no medical officer to attend to the patients and so they have to wait for a long time.
In Aleny Primary School, a teacher was arrested after surviving being lynched by an angry mob after he was caught red handed defiling a six year old, after he ordered the young girl to take water to his room. When parents take their children to school, they entrust that their children will be safe with teachers as guardians where they can’t be their guardians, its a shame to see that the ones we entrust are the ones that cause irreversible damage to our children. Our hope as a nation is that such people with cruel hearts can be dealt with accordingly and justice shall prevail.
This work is sponsored by Indigo Trust and British Council!
The vidoe links below shows a fully operational borehole for locals in Pokongo Rock Nangogera Sub County. The locals had no functional borehole till when their Area MP heard our cry and came to their rescue- Hon Okoth Othieno We salute you for this
It’s fantastic to see how the process of user centred design has enabled civil society, technologists based at Hive Colab and creatives come together to help tackle corruption. This project was funded by the Indigo Trust and the British Council who are passionate about exploring how these different stakeholders can come together to solve social challenges in novel ways.
This month at Yogera, here is a highlight one of the stories.
My name is Akello, I come from Tororo District, Magola Sub county. I have so many complaints about the situation here in my home area. Our leaders that we entrusted with authority to improve our lives through proper service delivery are not doing their job. We can not even access the basic needs for us to thrive like clean water sources. We compete for water with very many people and animals as well, most of the time, this water is very dirty yet we have to use it for cooking our meals, and sometimes we end up falling sick. I would like for our leaders to advocate for us more boreholes that are functional and extend water facilities to us.
Highlight of the month
In my community, our roads are very poor, and our leaders have not done anything about it, transport becomes very hard when it rains as roads become very slippery and sometimes cause accidents. This becomes hard if we have to go sell our things in the market places,or take our children to school because of inaccessibility. I cry out to government and our local leaders to help us and improve on our roads, and therefore we will be able to execute our daily activities every day without worrying about how safe it is to use the roads.
Finally I would like for there to be a change or revision in the project of Operation Wealth Creation, it is not fair at all. When government gives things to our leaders to distribute to us the locals, our leaders take them for themselves, and they are very nepotic. They will first select which people they know, like the relatives and their friends and the circle rotates like that, and us we end up not benefiting from the program, these projects like operation wealth creation by the government would help us develop ourselves and make some income for us and our families but instead they are taken up by our selfish leaders.
This story started with an issue being reported on the platform was compiled during a community meet up with the locals describing what they felt wasn't going on well Magola sub county.
This work is made possible with the help of indigo Trust and British Council that are so passionate about social justice and development
A number of texts are coming in from Olok sub county in Pallisa District, we discovered it's not an exception from other districts as regards to poor service delivery, from what we were receiving on the platform, we had a chat with the community and their leaders, some of the complaints that were raised were corruption in top district offices , lack of water sources, and an appalling education situation with lack of schools and poor quality of facilities. Here is a story of a primary five pupil who narrates his story of a very difficult education journey.
Highlight of the month
My school is far away from my home, I have to walk long distances everyday to and from school, and when I get to school, I have to wait for other pupils of another school to get out of class, because we share classrooms, we study in shifts, and on top of that, our classrooms do not have benches and therefore we have to sit down. If it rains, then the classrooms are full of mad because water passes through grass thatched roofs. Sometimes we study from under the tree if the classes have been destroyed. I also go hungry because the school does not provide lunch, and my mother does not pack for me a snack, I have to wait the whole day until I go back home in the evening.
Sometimes I hate to go to school because of the long distance I have to walk, and because I don't have what to eat. My mother sometimes can not afford to give me books and pens, so in most cases I have no where to write or what to use to write.
I would like to thank you for coming down here to find out what difficulties we face everyday and I hope you shall help us resolve them.
This project is made possible with the support of Indigo Trust that is so passionate about about social justice and development
Too often when Technologists and other innovators are building community solutions, they seldom involve the end user at the design stage of the solution. Many times technologists/innovators build solutions that are expected to receive enormous welcome into the communities by different stakeholders. But this is not always the case, many would-be-good solutions lie unused by the intended users because they do not understand them or they do not actually solve their challenge. We rarely see collaboration during the design and prototyping stage of innovation.
Hive Colab has a network of over 500 technologists but quickly identified that creating a tech solution without user centered design would be a futile effort, we use of Human/User Centered Design( HCD/UCD) as an innovation hub when working with communities to support creation of meaningful and needed social solutions. The User centred design process in simple terms is having the end user in mind during the development phase of an innovation and engaging them for feedback before the final product is released. The process involves identifying the people who will use the product, what they will use it for and what conditions they will use it, building from a rough concept and refining it until a complete design is achieved, testing the solution with actual users and taking their feedback, making necessary changes until you have the right product for the right people. There are many other HCD/ UCD methods/processes that one can use to achieve the desired result.
One of the HCD/UCD workshops we have hosted resulted into the Yogera Initiative (yogera.ug). During the workshop, every stakeholder present acknowledged that public service delivery in Uganda keeps deteriorating every year and because of this the quality of life for many Ugandans also deteriorates.One of the possible solutions is creating avenues where citizens have a connection with the leaders in public offices, if we educated people on their rights, if corrupt public officers are called out and also if we celebrate or appreciate the public service leaders who are doing their jobs diligently and are incorruptible.
Yogera is a tech solution that uses social media, web technologies and messaging via shortcode to connect citizens to their leaders, allows shaming of corrupt public officials, celebrating public officers who are serving diligently, access to information on rights and more. where the local people do not have direct access to their leaders and often have nowhere to connection and engage with their leaders, this community co-created and co-owned solution engages leaders responsible for the different issues that are reported to the platform and also allows for offline engagements of leaders in communities. It is fantastic to see how the process of user centred design has enabled civil society, technologists based at Hive Colab and creatives come together to help tackle corruption.
The Yogera project was funded by the Indigo Trust and the British Council who are passionate about exploring how these different stakeholders can come together to solve social challenges in novel ways.
The founding partners of Yogera include Hive Colab, Parliament watch Uganda, Anti corruption Coalition Uganda, creatives, technologists at Hive Colab and MySociety.